Symphony Fault Management

No Network is Infallible. Detect, Isolate, Resolve Faults.
React to Quality Issues in Real-Time.

In the complex technological environment, most providers have deployed a variety of tools to collect events, logs and messages from their many network devices, servers and application. Symphony Fault Management delivers an unified approach in actively monitoring network health with support for a changing landscape of mixed physical, virtual and cloud environments.

• Event Driven & Auto-Correlation

  Event forms repository of information for all occurrences in the system. Supported custom logic to correlate events into alerts and to filter alerts into severity types.

• Root Cause Analysis

  RCA of events enable drill down view of malfunctioning sub-systems. A graphical view of the events help pinpoint maximum impact.

• Fault Notifications

  Extensive support for filtering mechanism which are configurable at various alarm levels and can be communicated through triggering of e-mail or SMS.

Legacy, Current & New Technologies. Across Vendors.

Unified approach for the all-IP infrastructure.

Integrated, end-to-end management of your networks across vendors and technology domains, require a comprehensive, unified view of every individual element, their many inter-relationships (physical/logical/virtual) and services.

• Network Information

  Notifications are collected failure messages from devices using syslog, SNMP traps, TL1, XML, SOAP, CORBA, NetConf and other methods as well as status poll and threshold events.

• Validation Rules and Filters

  Filters help in validating the notifications and applying domain specific rules. Rules can be structured to validate the incoming events based on time, thresholds, or count.

• Correlation

  Accurate impact analysis through correlation logic at database and topology level, auto-correlation of parent/child relationships, new and clear alarm; specific custom-correlation policies.

• Automated Notifications

  Taken at various levels of event flow such as E-mail, SMS, command execution, custom actions. External applications can register with Symphony Fault for notifications.

• Database

  All the persistent information is stored in the database (RDBMS, HDFS) and used for generating reports and for auditing. An internal caching mechanism helps to speed up transactions.

• API Awareness

  The rich set of services offered by Symphony Fault are also exposed through a set of well-defined and easy to use APIs, using which scalable, secure and reliable applications can be developed with ease.